General Questions

Q: What areas do you service?
A: We currently serve Camano Island and Stanwood, WA.

Q: Are you licensed and insured?
A: Yes! Tidy Paws is fully licensed and insured.

Q: What does Tidy Paws do?
A: We offer professional pet waste removal for residential and commercial properties, keeping your outdoor space clean and enjoyable.

Q: How often do you clean?
A: We offer weekly, bi-weekly, monthly, and one-time cleanups. Need something different? We’re happy to customize a plan for you.

Q: Do you offer one-time cleanups?
A: Yes! Our one-time cleanup is perfect for special events or a fresh start.

Q: What if I need to cancel or reschedule?
A: Just let us know at least 24 hours before your next visit. See our Terms of Service for details.

Pricing & Payments

Q: How much does it cost?
A: Prices vary based on your needs. Contact us for a free estimate! We also offer a Price Match Guarantee.

Q: Do you offer discounts?
A: Yes, we offer discounts! Ask us about available programs.

Q: What payment methods do you accept?
A: Services can be purchased through our website. For in-person payments, we accept cash, check (with ID), credit/debit, or tap-to-pay.

Q: Do you offer subscriptions or packages?
A: Yes! We offer weekly, bi-weekly and monthly subscription options in our store.

Service Details

Q: Do you service commercial properties, HOAs, or apartment complexes?
A: Absolutely! We work with property managers, HOAs, and businesses. Let’s create a plan that fits your needs.

Q: Do you work in bad weather?
A: We work rain or shine, but in cases of severe or unsafe weather, we’ll notify you about rescheduling.

Q: What happens to the waste?
A: We dispose of it on-site. Please make sure trash facilities are accessible. If not, we’ll leave securely bagged waste in a designated spot.

Q: Do I need to be home during service?
A: Not at all, just make sure we have yard access and prepayment. Dogs must be kept indoors for safety.

Q: What if my dog is outside when you arrive?
A: We love meeting friendly pups! For safety, please secure aggressive or unfriendly dogs. If we can’t safely access your yard, the visit will still be billed in full.

Q: Do you sanitize equipment between visits?
A: Yes, we clean all tools and footwear between homes with vet-approved, kennel-grade disinfectant.

Pet & Property Safety

Q: Do you scoop waste from other animals?
A: We only provide cleanup for dog waste.

Q: What if my yard is overgrown or has a lot of waste?
A: No worries, we’ll assess your yard and provide a custom quote. We’re here to help, not judge!

Q: What if I have a locked gate?
A: If we can’t access the yard due to a locked gate, you’ll still be charged for the visit. Please ensure access on service day.

Q: What if I’m not happy with the service?
A: Let us know within 24 hours and we’ll come back to make it right, no extra charge.

Getting Started

Q: How do I sign up?
A: Just Click Here to sign up. We’ll review your needs, go over pricing, and set a start date.

Q: Is there a contract?
A: No contracts! You pay as you go, with flexible options available for long-term clients.

Q: How can I contact you?
A: Reach us anytime at tidypawsllc@gmail.com or (425) 931-9227. There’s also a contact box at the bottom of every page.